Odometer Reset to Zero After Firmware Update
Owner/reviewer report (not Voge-verified). RiDE's long-term DS900X had its odometer reset to zero when it went in for a firmware update. Voge agreed to replace the dash under warranty and said the mileage could be reinstated. Photograph your odometer before any firmware update.
Source: owner/reviewer reports. The reported symptoms, explanations and proposed fixes below are not Voge-verified guidance. Any fix-available label refers to a reported workaround, not a manufacturer-verified remedy. Official manual passages are identified separately.
What happened
RiDE magazine's long-term DS900X went in for a firmware update, and the odometer came back reset to zero. Voge said it would replace the dash under warranty and that the mileage could be reinstated. This is the only report we have found so far. RiDE does not say which part of the bike was updated or who carried out the update.
A zeroed odometer matters for service intervals, warranty claims and resale, so it is worth protecting yourself before any update.
Before a firmware update
Take a photo of the dash showing the odometer and both trip meters. If the bike is going to a workshop, ask for the mileage to be written on the job sheet when you hand it over.
If it happens to you
- Photograph the zeroed dash straight away.
- Give your Voge dealer the photo taken before the update, the date of the update and the job sheet.
- Ask your dealer to raise a warranty claim for the dash and to have the original mileage reinstated.
Sources
- RiDE - 2024 Voge DS900X: What we've learned after 3400 miles: the odometer reset and Voge's response.
Has your odometer reset after an update? Tell us, including the firmware versions before and after.